Terms & Conditions

1. Introduction

Welcome to Greenara. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any transactions.

2. Use of Website

By using our website, you agree to:

• Not engage in any activity that may harm our website, business, or other users.
• Use the website only for lawful purposes.
• Not attempt to gain unauthorized access to any part of the website.

We reserve the right to suspend or terminate access to the website if we suspect any misuse or violation of our Terms.

3. Product Information & Availability

We strive to provide accurate descriptions of all our products. However, slight variations in color, texture, or packaging may occur due to differences in manufacturing or batch processes. Greenara reserves the right to modify or discontinue products without prior notice.

4. Pricing & Payment

All prices listed on the website are in INR. We accept payment through various secure gateways, including credit/debit cards, digital wallets, and net banking.

Upon successful payment, you will receive an order confirmation via email. In the event of a pricing error on our website, Greenara reserves the right to cancel the order and provide a refund or an alternative option.

5. Shipping

Our Shipping Policy outlines the delivery timelines, charges, and applicable terms. Please refer to our Shipping Policy for more details. Delays in delivery due to unforeseen circumstances (e.g., natural disasters, strikes) may occur, and Greenara is not responsible for such delays.

6. Cancellations

You may cancel your order before it has been dispatched. Once dispatched, cancellations may not be possible, and you would need to follow the Return & Refund Policy.

7. Return & Refund Policy

We stand by the quality of our products. However, if you are unsatisfied with your purchase, please refer to our Return & Refund Policy for guidelines on returning products and seeking refunds.

8. User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

9. Intellectual Property

All content, logos, and materials available on Greenara’s website are the property of Greenara or its licensors and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use of this content is prohibited.

10. Liability Disclaimer

Greenara is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising out of the use of our website or purchases made through it will be subject to the exclusive jurisdiction of the courts where the company is registered.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitute your acceptance of the new Terms & Conditions.